Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We do free domestic shipping & international shipping with shipping rates.
How long does shipping take?
Shipping for domestic U.S. is 3-5 days after tracking is sent to you.
How do I track my order?
You will get an email with tracking once I ship your package.
Returns
How do I return an item?
You can contact me via email colleen@alwayspressed.com to discuss any issues with your order.
How long does it take to process my return?
If you need a replacement for a defective product, I will send a replacement free of charge. A refund will require the return of the products you want refunded.
Can I exchange for a different item?
I do not have exchanges due to the custom nature of the products.
General
Do you do bulk/wholesale orders?
Yes. Please send me your budget, deadline, & quantity of magnets or keychains via email or on the contact form, I will work with you.
Are the keychains double sided?
No, the images are on one side. The other side is the metal button pressed backing.
What can I put on the custom magnets/keychains?
You can put anything you want on there including lyrics, quotes, images, etc. Please refrain from any suggestive or offensive imagery.
What are the high quality materials used in making the products?
I use high quality photo paper to print your images onto & then a metal core button press to press your images with a mylar cover. I use editing to brighten your images to ensure they are clear & beautiful.
How do I opt out from having my order used for marketing or social media?
Your privacy is important to us.
If you do not want your order to be used in any promotional marketing such as social media posts, please fill out this form.